The correct approach to critical feedback
Listen to Nabarupa Banerjee , our mentor , a dynamic leader heading Trust and Safety at Airbnb and a motivational speaker share her experience of how she learnt to deal with critical feedback positively. The video clip is embedded below.
As a sensitive girl, she ventured into the professional world without an important advice that could have saved her a lot of heart burn. Suddenly there was a lot critical feedback coming her way and that perplexed her.
Then a mentor came along and told her that critical feedback is never personal. It is important and we all need feedback but we must process it with the right mindset. We have to leverage every piece of feedback to enable us to grow as professionals and as individuals.
Why is critical feedback a gift ?
Critical feedback is actually a gift ! It helps us to strive for excellence. It’s no point getting bogged down with critical feedback. Rather it is essential to sharpen ourselves.
Critical feedback and the the right mindset to deal with it is particularly essential for women who need to deal with multiple challenges in the workplace.
Let’s listen to what she has to say :
Check out her write ups on Tough feedback and tears and High Stakes Presentations — The Path from Anxiety to Absolute Confidence! These will give further insights into handling feedback and accepting criticism objectively.Feedback only counts when it’s heard objectively and processed well without getting defensive.
You can reach out to her at our Work place helpline where she is the mentor for everyone struggling to combat multifarious issues at work while juggling with responsibilities and challenges on the personal front.